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Mastering the Telephone™

The Workshop

Mastering the Telephone™ is a workshop designed by Dennis Fox to enhance the participant’s skill levels to consistently generate credible appointments with desired decision makers.


  • Enhanced ability to reach desired decision makers.
  • Increased percentages of appointments booked.
  • Reduced stress in getting credible appointments.
  • Field tested methodology with proven results.
  • Reduced stress in asking for appointments.
  • Reduced selling cycle time.
  • Tracking system to measure progress.

Participants will learn:

  • Ethical and professional ways to work with the ‘Gatekeeper’.
  • Building a Foundation of Trust.
  • The 3 rules of ‘Warm Calling’ with the Decision Makers.
  • How to use the ‘Like with Like’ principle.
  • How to avoid talking to the ‘NARDS’ (Not Able to Render Decisions).
  • How to prevent ‘No Shows’ and handle the Voice Mail Issue.
  • How to spot and change unproductive calling patterns.
  • Six ‘Musts’ in booking credible appointments.


Our program can be tailored to fit any realm of business, for more information please don’t hesitate to contact us.

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